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Saeco HD8911/48 Incanto Frother Espresso Machine with Aquaclean Classic, Black

4.0 4.0 out of 5 stars 298 ratings
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Incanto Classic with Aquaclean
Brand Saeco
Color Black
Special Feature Milk Frother, Programmable
Coffee Maker Type Espresso Machine
Filter Type Reusable
Capacity
1.8 Liters
Material
Platinum
Item Weight
21.75 Pounds
Wattage
1850 watts

About this item

  • Elegant design, best materials, and high quality workmanship
  • Brew each Coffee as you like it, and save your preferences with the Memo function
  • Professional disc grinder made of 100% ceramic for consistent performance and natural taste
  • Classic milk frothier allows you to control the milk froth directly into your cup, just like your Barista
  • Large capacities in compact design: 8.8oz bean container, 15x waste container; 60.9oz

Customer ratings by feature

Easy to use
4.5 4.5
Flavor
4.4 4.4
Blending power
4.4 4.4
Easy to clean
4.0 4.0
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Color: Black
Color: Grey
Cup Capacity: Up to 4 Cups
Cup Capacity: 5 to 8 Cups
Product Grade: Commercial Grade
Boiler Material: Borosilicate Glass
Boiler Material: Ceramic

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Saeco

Saeco HD8911/48 Incanto Frother Espresso Machine with Aquaclean Classic, Black

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Product Description

The Saeco Incanto sets a new standard in its class. The strikingly refined casing houses high-quality Italian technology, engineered to brew divine coffee, every time. And now with the Aqua Clean filter you can enjoy up to 5,000 cups of coffee without descaling. Your coffee dreams have finally been answered.

Top Brand: PHILIPS

Highly Rated
100K+ customers rate items from this brand highly
Trending
100K+ orders for this brand in past 3 months
Low Returns
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Customer reviews

4 out of 5 stars
4 out of 5
298 global ratings

Customers say

Customers like how easy it is to use the coffee maker. They say the instructions are easy to understand, and the machine is convenient to use. However, some customers have issues with water resistance. Opinions are mixed on quality, value, durability, and ease of cleaning.

AI-generated from the text of customer reviews

24 customers mention20 positive4 negative

Customers find the coffee maker easy to use. They say the instructions are easy to understand, the machine is easy to set up, and it's convenient to press a button. Customers also say the menus are intuitive and the ability to change water temperature is a plus. They mention that making cappuccino is easy and that great brews are simple.

"...The machine is easy and intuitive to use, and it's quick and easy to clean...." Read more

"...Not sure where it's from but not a good sign.Set up was easy once I figured out the incredibly basic menu, like something written 20 years ago..." Read more

"It produced a good espresso and coffee, very convenient to be able to press a button and have it all automated...." Read more

"...It does make good coffee. Making cappuccino is easy and I do ike that about this machine. Is the water tank as big as the older model?" Read more

57 customers mention38 positive19 negative

Customers are mixed about the quality of the coffee maker. Some mention that it makes fantastic coffee with full flavor, and is very pleased with the few brews they've tried so far. They say that it has a water filter, you can set the grinder for a stronger taste, and many other options. However, some customers say that the product is really bad, and the performance is sketchy.

"...figured out the Incanto it is just as easy to brew to use and tastes so much better. I'm afraid I'm spoiled for life now...." Read more

"...It has a water filter, you can set the grinder for a stronger taste and many other options." Read more

"...telling consumers that these are half broken machines or the product is really bad (paid 800$, not 8...) that does not deserve any consideration by..." Read more

"...The coffee is waaay better than anything you can get out of a K-cup and quite a bit less expensive per cup...." Read more

12 customers mention8 positive4 negative

Customers have mixed opinions about the value of the coffee maker. Some mention that it's an unbelievable value and they can't live without it, while others say that it wastes their beans and is an inefficient design.

"...better than anything you can get out of a K-cup and quite a bit less expensive per cup...." Read more

"...Fast forward to September 2020 and my Incanto keeps indicating it is out of beans even though it has plenty of beans...." Read more

"...Great maker for the money! I would highly recommend! Ps...Purchase the best beans you can afford...." Read more

"...Had for 3 months so far and no regrets on spending the money." Read more

9 customers mention5 positive4 negative

Customers have mixed opinions about the durability of the coffee maker. Some say it's well built and designed, while others say the components feel flimsy and the steamer stopped heating up.

"...I set grinding size to the smallest one and the machine makes great strong coffee with it...." Read more

"The 1st few cups were weak as expected...." Read more

"...I do like the weight of the machine and the sturdiness of the water container vs the thinner miele that always felt like it would break...." Read more

"Well built and designed machine. Makes for a great cup of coffee of your choice...." Read more

9 customers mention5 positive4 negative

Customers are mixed about the ease of cleaning. Some mention that it's quick and easy to clean, while others say that there is no way to clean the frother.

"...The machine is easy and intuitive to use, and it's quick and easy to clean...." Read more

"...Possibly either something inside the frother is dirty/obstructed and does not pump enough pressure, or just broken...." Read more

"...I love the ceramic grinder, the autoclean filter, and the size. But the hokey way the milk carafe clicks onto the machine is not ideal...." Read more

"...Directions are easy to follow. Cleaning is a breeze. Can’t really say one bad thing about this machine...." Read more

6 customers mention0 positive6 negative

Customers are disappointed with the water resistance of the coffee maker. They mention that it overflows, produces weak, watery shots, and the water tank is emptied too fast.

"...Most of the time the milk was very watery and so was the foam...." Read more

"...The machine is spilling a lot of water into this tray, it is constantly filled up...." Read more

"...Now is more diluted, not so great crema the water tank is emptied too fast, when compared to the old one." Read more

"...There does tend to be excess water after a few brews that flows into the tray- but a slight inconvenience compared to out other espresso machine..." Read more

5 customers mention0 positive5 negative

Customers are dissatisfied with the temperature of the coffee maker. They mention that it's not hot enough, the steamer has stopped heating up, and the milk only warms up. Some customers also say that the steam wand will not stand the heat.

"...Now it only warms milk, but goodbye to the foam...." Read more

"...Tray cannot be put into the dishwasher, as it will not withtstand the heat. Ask me how I know...." Read more

"...While I do enjoy the ease of use and the taste, it is not hot enough...." Read more

"...All the components feel very flimsy and the steamer has stopped heating up. The coffee grinds get all over the machine internally...." Read more

If you love espresso, this is the best investment you can make
5 Stars
If you love espresso, this is the best investment you can make
One month in, and I LOVE my Saeco Incanto with caraf machine!My programmed latte macchiato is perfect every morning and, so far, I figure I have saved about $250.00 because I have not had to go to Starbucks. (latte at Starbucks is now just over 5.00, and then you have to buy a treat or two.)What’s not to love about having an awesome latte at the touch of a button, any time you want - without leaving your house! As I live where we have had record snow fall this year, this little work horse of a machine has been a lifesaver!BUT you must be willing to care for this machine properly - as with any fully automatic espresso machine. If you are not, than this is not for you.(Yes, that’s my goofy cat sitting in the snow. He’s got cabin fever, bless his heart)Update - 9 months in and my Saeco Incanto is going strong! Regular cleaning, making sure to clean the milk carafe and each of its parts is key to a great latte macchiato.Check out this morning’s latte (pic of mug with “20 venti” on it
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Top reviews from the United States

Servello
5.0 out of 5 stars Is it possible to be in love with a coffee machine?
Reviewed in the United States on January 9, 2019
Style: Incanto Carafe with AquacleanVerified Purchase
We have had this for about 5 days now. It took some learning to get used to. There are some aspects that aren't intuitive, like how to program it to the amount of milk you like in your latte's, but once you figure it out it is a game changer. I've been a coffee drinker for years and my husband has preferred espresso. Now that I get steamed milk I can see why, the smooth flavor with the fresh ground beans is amazing. I purchased some sugar free caramel syrup and am making skinny caramel macchiatos at home every morning. At first I thought I would still use my Keurig for my first cup in the morning when my eyes are barely open but now that I've figured out the Incanto it is just as easy to brew to use and tastes so much better. I'm afraid I'm spoiled for life now. How do I convince my office we need to replace the Keurig with one of these?!
Things to note:
We do have the push the beans towards the grinder after every few cups, this is not a big deal to us.
Don't put your cup in place until after it warms up if you don't want the purge water in your coffee
It is no wider than my Keurig but it sticks out further
If you accidentally hit the espresso lungo button twice be prepared to be awake for the rest of your life! ;-)
52 people found this helpful
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Daniela
5.0 out of 5 stars Amazing coffee machine!
Reviewed in the United States on January 11, 2020
Style: Incanto Carafe with AquacleanVerified Purchase
I am so happy with this super coffee machine!! It's the best I ever had. This is my second, because I have another one back in my home country so I had to buy another one here, because it makes the most delicious coffee ever! Since I bought it I dont even need my latte from Starbucks, because the one that I am making with this machine it's way way much better!! It has a water filter, you can set the grinder for a stronger taste and many other options.
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Daniela
5.0 out of 5 stars Amazing coffee machine!
Reviewed in the United States on January 11, 2020
I am so happy with this super coffee machine!! It's the best I ever had. This is my second, because I have another one back in my home country so I had to buy another one here, because it makes the most delicious coffee ever! Since I bought it I dont even need my latte from Starbucks, because the one that I am making with this machine it's way way much better!! It has a water filter, you can set the grinder for a stronger taste and many other options.
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One person found this helpful
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dom
1.0 out of 5 stars Not enough pressure for a foamy cappuccino
Reviewed in the United States on February 18, 2019
Style: Incanto Classic with AquacleanVerified Purchase
This machine is like a ponzi scheme: looks like it works perfectly for the first days, but then it starts loosing capabilities.
First thing that stop working properly is frother: it was able to make a foamy milk perfect for the cappuccino, but after less than 10 times it became unable to do so. Now it only warms milk, but goodbye to the foam.
Possibly either something inside the frother is dirty/obstructed and does not pump enough pressure, or just broken.

Second thing that stop working was the capability of making coffee from already grinded coffee beans: I use this capability so to make decaf when I drink too many coffees, but it worked only a couple of times.

Also, there is no way to clean the frother so the frother pipe must be very dirty with no way to clean it up

I am not sure if Amazon buys bulk of defeated items and resell them at 10% discount without telling consumers that these are half broken machines or the product is really bad (paid 800$, not 8...) that does not deserve any consideration by consumer

Will have to buy a 80$ frother to keep drinking cappuccino... .

I am Incredibly disappointed!
25 people found this helpful
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Steven Merrick
5.0 out of 5 stars A great value!
Reviewed in the United States on August 23, 2020
Style: Incanto Classic with AquacleanVerified Purchase
I was at first a bit nervous about spending so much on what I had considered to be just a coffee maker to replace my trusty K-cup machine, but after over a month of use I can't be happier with this purchase. The coffee is waaay better than anything you can get out of a K-cup and quite a bit less expensive per cup. In just a few minutes after unpacking I was delicious ambrosia on par with any espresso stand. The machine is easy and intuitive to use, and it's quick and easy to clean. I also like that i can get get instant hot water to adjust the strength of my coffee or to brew up a cup of tea. I have no complaints and only complements for this amazing addition to my kitchen. It is well worth all 5 stars!
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Roman Truba
4.0 out of 5 stars Good coffee machine brand
Reviewed in the United States on November 2, 2019
Style: Incanto Classic with AquacleanVerified Purchase
Back in times I had Saeco Intelia machine. In terms of brewing, I think they’re very same machines, I see that brewing block is completely the same. My concern about the new machine is cleaning: I don’t think they made a good solution about removing the bottom tray entirely with all the other parts, you cannot remove it separately and you always need to mind frothing wand, otherwise I think it may come off pretty quick. Overall, I’m pretty happy about this type of machine, you just need to clean it properly and it works like a charm. I set grinding size to the smallest one and the machine makes great strong coffee with it. Will see if this one is same good as Intelia, because I used that one for few years without any problem (and then sold because of moving abroad).
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Roman Truba
4.0 out of 5 stars Good coffee machine brand
Reviewed in the United States on November 2, 2019
Back in times I had Saeco Intelia machine. In terms of brewing, I think they’re very same machines, I see that brewing block is completely the same. My concern about the new machine is cleaning: I don’t think they made a good solution about removing the bottom tray entirely with all the other parts, you cannot remove it separately and you always need to mind frothing wand, otherwise I think it may come off pretty quick. Overall, I’m pretty happy about this type of machine, you just need to clean it properly and it works like a charm. I set grinding size to the smallest one and the machine makes great strong coffee with it. Will see if this one is same good as Intelia, because I used that one for few years without any problem (and then sold because of moving abroad).
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Monika
5.0 out of 5 stars awesome espresso and espresso based drinks, not good for regular cup of joe
Reviewed in the United States on October 2, 2019
Style: Incanto Carafe with AquacleanVerified Purchase
great espresso and any espresso based drinks ( latte, cappuccino...) but if you like your American cup of Joe then espresso lugo (espresso extended with hot water) will not cut it for you. :-( . ( i had to buy a single serve coffee drip machine for my hubby so he can enjoy his coffee)
I am not sure why so many mixed reviews for this product as it does the job of making mean cup of espresso really well. Taste is great and options of different brews, customization of milk to coffee ration as well as customization of beans grind. I am no barista but I do have a taste for coffee. I do find that medium roast works best for me in this machine and beans that are not overly oily nor burnt. If you like dark roast coffee perhaps the machine will make the beans taste more bitter you get in a coffee shot, but hey this is a $1000 machine not a professional espresso machine.
You do have to commit to maintain it: that is clean the insert weekly, follow up with descaling and cleaning as prompted by the unit along with putting the lubricant after descaling. Keeping up with filter change is also a must. I had few issues when after cleaning machine would not "jump into place" and there was no coffee coming out. Had to reset the unit and then it worked again. Also learned that after cleaning I run some hot water ( water option) to make sure everything is aligned. I had one more issue after a week of not using machine where the espresso spout kept falling down, didn't stay in place, but that not a big deal now. For transparency and reference I purchased this unit in May of 2018 (almost 1.5Y) and still performs like it is new. I LOVE IT and recommend it.
18 people found this helpful
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Top reviews from other countries

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Hammergirl
5.0 out of 5 stars So far, so great
Reviewed in Canada on February 28, 2020
Style: Incanto Classic with AquacleanVerified Purchase
We replaced our broken down 10 year old Saeco espresso machine. Not bad for a small appliance nowadays - given that we like really oily beans, which are hard on automatic espresso machines, and it was well-used. Saeco customer service is amazing, so I don't think I'd order any other brand. They are willing to help out customers, even on old machines which no longer have a warranty. The espresso is excellent. The only thing I'm not crazy about is the drip tray/dredge tray is tricky to remove and awkward. Our old one was easier. Highly recommend.
One person found this helpful
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Roghimo
5.0 out of 5 stars Facil, programable y delicioso
Reviewed in Mexico on December 13, 2019
Style: Incanto Carafe with AquacleanVerified Purchase
Excelente maquina, hasta el momento ha dado servicio sin problema a una oficina de approx 20 personas cafeteras, es sencilla de usar y relativamente facil de limpiar, tira mucha agua por lo que la limpieza de la bandeja inferior es frecuente, pero nada que no se solucione rapidamente con orden.
hasta el momento no ha dado ningun problema, las alarmas son claras y se protege para no operar si algo esta mal.
en resumen, excelente compra.
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argamo
1.0 out of 5 stars Gran decepción
Reviewed in Mexico on September 9, 2018
Style: Incanto Classic with AquacleanVerified Purchase
El café sale con poco cuerpo e intensidad, la máquina es lenta para encender y ahora está fallando tras sólo dos semanas de uso
2 people found this helpful
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RPM
1.0 out of 5 stars Calidad
Reviewed in Mexico on March 20, 2020
Style: Incanto Classic with AquacleanVerified Purchase
Tres dias de uso y un sensor de tapa de café Abierta no dejo seguir usándola
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PRO
5.0 out of 5 stars Excelente cafetera!
Reviewed in Mexico on February 20, 2020
Style: Incanto Carafe with AquacleanVerified Purchase
Fue un regalo para mi esposa, y ella está FELIZ!!! De excelente calidad y apariencia. De fácil uso y programación. Produce el café conforme se seleccione el grano, con la calidad y sabor que uno decida. Fácilmente se ajustan los espesores de molido del grano y la cantidad que se quiera producir. TOTALMENTE RECOMENDABLE.
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