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Invoice Software for Auto Repair shops: VIP Shop Management 5th Generation

Platform : Windows 10
3.3 3.3 out of 5 stars 74 ratings
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Product details

  • Is Discontinued By Manufacturer ‏ : ‎ No
  • Package Dimensions ‏ : ‎ 6.69 x 4.57 x 2.44 inches; 2.47 ounces
  • Date First Available ‏ : ‎ November 18, 2019
  • Manufacturer ‏ : ‎ VIP Shop Management Inc
  • ASIN ‏ : ‎ B072PRHZY2
  • Customer Reviews:
    3.3 3.3 out of 5 stars 74 ratings

Product Description

VIP Shop Management

Square Terminal

Zebra Barcode

VIP Self Check-In

One Time Payment

Stop paying monthly payments on those Web-Based Slow Apps. Switch to VIP Shop Management and take control.

Credit Card Processing

VIP Shop Management is a proud partner with Square. Take every type of payment quickly and securely. ( Sold Separately )

VIN Scanner

Scan And Decode VIN Numbers using Zebra/Motorola Symbol DS6878-SR 2D Wireless OR Get Vehicle Info by license plate ( Sold Separately )

VIP Self Check-In

Stand out from the competition by adding VIP Self Check-In Tablet. Let your customers start the estimate for you. ( Sold Separately )

QuickVIN ✓
Estimates ✓
Invoices ✓
Email Estimates / Invoices ✓
Service History thru CARFAX ✓
Print Oil Change Stickers ✓
General Inventory ✓
Canned jobs ✓
Appointments ✓
Scan/Decode VIN Number ✓
Scan/Decode Driver License ✓
Print Computer Checks ✓
Credit Cards Processing ✓
Free Updates ✓
Vendors

Seamlessly Integrate with your Favorite Vendors

Parts Catalog: Including AutoZone, TireHub, Federated Auto Parts, AutoValue / Bumper To Bumper. That's not all. How about full integration with NexPart which will give access to 2700+ total catalogs. Like: Advance Auto Parts, Carquest, WorldPac, Pep Boys, O'Reilly Auto Parts, Factory Motor Parts, Parts Authority, 1-800 Radiator And Thousands More...

Note: Parts Online ordering is an Addon Monthly Subscription.

TechSupport

Installation is Included

Yes Installation is included. We'll install VIP Shop Management Remotely. Every customer is important to us.

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Customer reviews

3.3 out of 5 stars
3.3 out of 5
74 global ratings

Customers say

Customers like the ease of use, quality, value, performance, and features of the software. They mention that it's easy to set up, perfect for their needs, and has great tech support.

AI-generated from the text of customer reviews

24 customers mention24 positive0 negative

Customers find the software easy to use and navigate. They also say it's simple and easy to set up. Customers also say the design is easy to understand and self explanatory. They appreciate the technical support and say it does all the hard work for them.

"...Because of how easy this program is to use, we plan on installing a customer-facing touchscreen computer that will also use this software...." Read more

"...I am not trashing this in any way, it is a very useable program and good for very many shops for sure and is priced very fair as well...." Read more

"...Notes area for invoice is easily visible and self explanatory just like most of it...." Read more

"...VIP Shop Management is easy to use, very simple right from the get go. Just like in the developers YouTube videos...." Read more

20 customers mention18 positive2 negative

Customers find the software very good, awesome, and easy to use. They also say it's an excellent shop management program and keeps track of expenses. Customers also say the software is great and professional.

"...Overall, VIP Shop Management tool is an excellent piece of software and Mark offers the BEST customer support there is. Buy with confidence." Read more

"This is a very good piece of software. I was paying $150/month for a similar software. The support that is included this package is exceptional...." Read more

"This is a awesome shop management program. So easy to use. The customer service is also top notch. Very prompt response to any questions...." Read more

"What a great professional Auto Repair Invoicing software, which I've never experienced before ...." Read more

12 customers mention10 positive2 negative

Customers like the value of the software. They appreciate that it is only a one-time fee and they own their data.

"...very useable program and good for very many shops for sure and is priced very fair as well. I just wish we or they could make a couple changes ." Read more

"...I also love the fact that it is only a one time fee and you own your data." Read more

"...The one time cost is a joke compared to what other automotive repair shop programs (napa) @ $175.00 plus per month...." Read more

"EASY TO USE! NO MONTHLY FEES LIKE THE OTHER GUYS. 1 TIME PURCHASE FEE AND FREE LIFETIME UPDATES." Read more

6 customers mention6 positive0 negative

Customers are satisfied with the performance of the software. They mention that it's perfect for their needs, very useable, and a fantastic application for their auto repair shop. Some say that the program looks great and works great, making it good for many shops.

"...trashing this in any way, it is a very useable program and good for very many shops for sure and is priced very fair as well...." Read more

"This is a fantastic application for our Auto Repair shop. We have been in business for nearly 20+ years...." Read more

"...Perfect for what I do and the added bonus is oil change stickers ( have not used yet)...." Read more

"...Perfect for my automotive shop and the developer did a great job. Its is so easy to use and do all the hard work for you. Thanks." Read more

5 customers mention5 positive0 negative

Customers like the features of the software. They mention it's easy to install, has great tech support for questions, and has more features than their previous software. Some say that it'd be great for an automotive repair shop and has the most commonly needed features.

"...This software is easy to set up and has more features than my previous software that was suppose to be a 1 time buy with updates..." Read more

"...IT'S SIMPLE TO USE AND HAS THE MOST COMMONLY NEEDED FEATURES FOR THE AUTOMOTIVE REPAIR SHOP." Read more

"Easy to install. Great tech support for questions. Very user friendly! Awesome product...." Read more

"Very intuitive and amazing customer support..." Read more

5 customers mention5 positive0 negative

Customers find the inventory tracking feature of the software easy to use. They say it keeps track of invoices, technician hours, expenses, and profit. They also appreciate the accounting features and the Carfax VIN decoder. Customers say the software is a one-time fee and they own their data.

"...I also love the fact that it is only a one time fee and you own your data." Read more

"...Easy to navigate, accounting features are great, & really like the Carfax VIN decoder feature. Mark made the install a breeze...." Read more

"...So easy to use and navigate. Easy to build estimates and keep track of your inventory, taxes, profit and customer base. Highly recommend" Read more

"...It’s easy to use and keeping track of all my invoices, technician hours and inventory...." Read more

4 customers mention4 positive0 negative

Customers find the software very fast, easy to use, and a huge time saver. They also appreciate the fast delivery.

"...buttons at the button that lets you set up for common work is a huge time saver...." Read more

"...However, since the VIP program it has saved us a lot of time in the process of customer service, point of sale and data storage...." Read more

"This is a very fast an easy to use software and with the new update it got even better. I highly recommend it." Read more

"Good product and fast delivery" Read more

Best value and easy to use. A must have for independant auto repair shops
5 Stars
Best value and easy to use. A must have for independant auto repair shops
Others are great but they come at a high price. You do not pay a monthly fee with this. Was using R.O. Writer...$10.000 spent plus paying $55.00 monthly. Not making money for a bit so stopped paying a few months and they terminated the license leaving me with nothing, can not even get to my records. This app will never do that. So far I love it and does more that I thought it would. If your an independent shop and get the highs and lows like we do, than this is the greatest. Get it today. Tech support is also great.
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Top reviews from the United States

Randy
5.0 out of 5 stars Very intuitive and amazing customer support
Reviewed in the United States on January 8, 2019
Verified Purchase
This is by far the best software you can buy if you own or run a shop. The program itself is very easy to navigate, even if you aren't the most computer-literate person. We just installed a second stand-alone computer and planned to use VIP Shop Management and Mark was extremely helpful in getting everything done right. You can find helpful YouTube videos on the company's YouTube page explaining new updates and features and helping you navigate your way around. Because of how easy this program is to use, we plan on installing a customer-facing touchscreen computer that will also use this software. Overall, VIP Shop Management tool is an excellent piece of software and Mark offers the BEST customer support there is. Buy with confidence.
5 people found this helpful
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Ashley Jo Bloom
1.0 out of 5 stars Would not recommend.
Reviewed in the United States on August 5, 2020
Verified Purchase
I really hate having to leave a review in order to use a product. I had to leave a review on Google, to unlock a feature for VIP, which sucks.

I was initially happy with the product... but only until I tried using it to its full potential.

Basic importing using CSV from other software was not available.

Once an RO was closed, it could not be reopened.

We linked ordering to our Autozone account which seemed cool at first, but 100% of orders have to be ordered though the program, which prevents you from ordering basic supplies such as oil dry, or gloves, or even brake grease without adding it to an repair order. Which is awful.

We had only written 15 or so repair orders, and I was reviewing something and I tried to look up the price of a part we had paid, and the repair order was gone. No matter how I searched for it, the system lost the repair order- of which I had a printed invoice for. Which is an insane and unacceptable failure of the product.

Of the two weeks we tried the product, there were 3 separate times the server was down, which prevented using it on Saturday- our busiest day.

When using reports to track daily money movement, you can only view total gross product sales, and not parts cost.

This product is low cost, which is nice, but absolutely not worth the cost savings in a moderate volume mom and pop shop or higher. There are too many issues.
2 people found this helpful
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Justjake
3.0 out of 5 stars ok for the price and very useable
Reviewed in the United States on June 18, 2021
Verified Purchase
ok for the price and very useable , nice people to talk to however the parameters of use are limited . In our case instead of a one page invoice , we end up with what likes like a 3 page newsletter. And we can't adjust or rearrange it. I am not trashing this in any way, it is a very useable program and good for very many shops for sure and is priced very fair as well. I just wish we or they could make a couple changes .
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Oswaldo Rojas
4.0 out of 5 stars This is a very good piece of software
Reviewed in the United States on May 29, 2018
Verified Purchase
This is a very good piece of software. I was paying $150/month for a similar software. The support that is included this package is exceptional. I definitely recommend using it.
One person found this helpful
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Jorge B.
5.0 out of 5 stars Wow best business money I've spent so far! Finally Simplicity W/ Everything you need!
Reviewed in the United States on January 5, 2019
Verified Purchase
So I've used the trials from others shop management. Including the big names alldata, napa, mitchell. The cloud based ones seems to "hiccup" when inputting information too quickly (lag). VIP SM has no hiccup at all. We are a faster moving business that does state inspections so customers are constantly coming in and out. So we need something that can stay constant.

The hot buttons at the button that lets you set up for common work is a huge time saver. Input customer, click on hotkey BOOM everything gets filled out for you and your ready to print your estimate. It being connected to carfax is almost too good to be true for it not being a monthly subscription. When inputting a car all you need is the plate number and everything else auto fills including VIN and engine! no more guessing or having to walk over to the car saving time.

Notes area for invoice is easily visible and self explanatory just like most of it. Fees, Services, Taxes etc are all customizable to how your shop operates. Needed windows 10 and a monitor that does 1920x1080 which was easy enough to get on amazon. I'm actually glad i updated my PC i currently have everything is much smoother.

As far as support goes, before purchase I've shot off emails before purchase and after all have been replied really fast. I do appreciate that and it matters. Thanks again
5 people found this helpful
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Hmong Auto Service
5.0 out of 5 stars This is a fantastic application for our Auto Repair shop
Reviewed in the United States on March 10, 2018
Verified Purchase
This is a fantastic application for our Auto Repair shop. We have been in business for nearly 20+ years. We have tried many other software’s out there. In the past, our invoices had been mostly hand written. Nothing wrong with this, it is reliable. However, since the VIP program it has saved us a lot of time in the process of customer service, point of sale and data storage.
VIP Shop Management is easy to use, very simple right from the get go. Just like in the developers YouTube videos. That's what we had been looking for with the other software’s out there but could not find. The other programs are complicated to use with too many options we did not need, plus the fees associated with them.
The VIP program is a one-time purchase. It comes in the form of a USB storage device with the software loaded. Just plug the USB in your computer and follow the steps provided or watch the videos.
Using the program feels just like a hand-written invoice but instead it's on the computer, if I would sum it up. We like it because it’s simple to use!
9 people found this helpful
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db
1.0 out of 5 stars BAD CUSTOMER SERVICE
Reviewed in the United States on September 9, 2020
Verified Purchase
Without getting into to much of detail I will say that on the surface this looked to be good but that about where it ended never got the thing installed and if you want a good chuckle I'll add the text I had with the so-called tech support person but for now, I keep that to myself. Buyer beware! Definitely not a plug and play download not very user friendly and if you or your computer skips a step its a no go. I tried to install this after hours to try and not have to deal with it during business hours. so I gave the old tech line a text just like it said to do if you had problems I think my new computer skipped a step because some of the prompts didn't come up. Well, I'm on the west coast and they are in Michigan (did not know that) and did not know that their tech was 9 to 5 but the guy answered my text RUDE !!!. and really that's where it went bad. and I'll leave it there for now. I guess the thing is if you're going to answer your tech line you better be ready to help if not turn off your phone. 5 thumbs down.
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